Earlier this year, the Outreach team received a message from the social worker at a local hospital about a young family who needed help. Both parents, Abigail and Rachel, and their three-month-old baby had all tested positive for COVID-19. Making matters worse, after a brief stay at the hospital, they returned home to find a recent storm had knocked out their power. Their food had all gone bad without refrigeration and they had no way to heat up the baby’s formula. Without electricity and with limited options, they turned to nourish.NJ.
The hospital provided the Outreach team with their phone number and they got in touch right away. As one social worker spoke to a tearful Rachel about what they needed, she was simultaneously texting the other social worker updates. He jumped in his car and headed to the store to get everything Abigail and Rachel needed! Rachel said she would love to make her sick family some chicken soup and the Outreach team knew they could make that happen!
Within two hours of their call, the family had groceries, baby formula, medicine, and plenty of creature comforts courtesy of the Outreach Team. And of course, all the ingredients to make chicken soup! Everything was delivered along with a bouquet of flowers for Abigail and Rachel, a toy for the baby, and a big Get Well Soon balloon for them all.
The family was so grateful not only for the supplies but for the personalized touches that made them feel special and well cared for.